The short answer
First Call's ChatGPT visibility work sits inside the GEO service and covers five deliverables: an entity audit, a citable asset and original-data program, structured data implementation, an off-site citation and digital PR plan, and AI mention and citation-rate tracking. You receive the changes and a running log of how often your business is mentioned, reported in calls, booked jobs and revenue.
What GEO work covers for ChatGPT visibility
OpenAI publishes crawler rules but no local ranking formula, so the work targets inputs that can be observed; the guide on whether ChatGPT recommends local businesses holds the evidence and the caveats.
- Entity audit. We check how your company's name, address, phone, services, and service area read across your site, your Business Profile, and the directories that repeat them. The entity building page describes the fixes that follow.
- Citable assets and original data. We plan pages that hold specific information a reader cannot get from a competitor's template, such as your own service details and your own numbers, kept to what you can verify.
- Structured data. We add markup that states your services, hours, and service area in a machine-readable form that search engines use to understand a business.
- Off-site citations and digital PR. We map the local publications, associations, and directories worth appearing in, and set out a plan for earning those mentions.
- Mention tracking. We run a fixed set of customer-style prompts on a schedule and log the answers, as described on the AI citation tracking page.
The inputs we start from
Every engagement begins with what is already observable on your side. The free audit reads robots.txt rules for AI crawlers, so you decide on purpose which bots may visit, using the rules in OpenAI's crawler documentation. It also reads your business markup, contact details, and review-profile links. Reviews are written about you on other platforms, so the review system keeps that evidence current alongside the GEO work.
What you receive from the GEO work
- The entity audit findings, listing every place your business details disagree.
- A plan for the citable pages and original data worth publishing.
- Structured data implemented on your site.
- The citation and digital PR plan.
- A prompt log showing whether your business is named, which sources are cited, and which competitors appear.
How assistant mentions are reported
Reporting is in calls, booked jobs and revenue, in plain English. The prompt log sits next to those numbers so you can see mentions and the work that came in. The wider GEO service shows where this fits, and a free audit is the quick way to see your starting point.
Questions about the ChatGPT visibility service
What is included in the service?
- The five GEO deliverables above: an entity audit, a citable asset program, structured data, an off-site citation plan, and mention tracking. Each is delivered for your business and your trade, and the prompt log is reviewed with you as part of reporting rather than left as a raw export.
What can you not promise?
- We cannot promise that ChatGPT will name your business, because OpenAI publishes no way to place a company in an answer and the same question can return different results on different runs. We improve the inputs and report what the log shows.
How will I know whether it is working?
- Through calls, booked jobs and revenue, which are the numbers that matter to your business, plus the prompt log of mentions. One answer proves nothing, so the log is read across many runs. We tell you plainly when mentions are flat or when a change is too small to call.